Shipping & Returns

We offer FREE shipping on all orders worldwide.

It's completely free, with no additional assembly fees! Customs duties and taxes are included.

Worldwide delivery time is 5-10 days.

Important Notes:

All orders are typically dispatched from our warehouse within 1-3 days of placing your order.

Delivery times are determined by the courier service and cannot be guaranteed due to unexpected delays caused by traffic, weather conditions, and other factors.
Please note that delivery to remote areas may be subject to longer delays. In the event of a delivery delay, it may take up to 2-4 weeks.
We are not responsible for any address errors, lost parcels, or order delays once your package has been dispatched to our warehouse.
We currently do not offer express delivery.

Order Status:

You can track the status of your order immediately after placing it on our page, using the order number.

Order Cancellations and Changes:

Our team processes orders very efficiently and quickly. We are unable to allow cancellations or changes to your order after it has been placed. If you provided an incorrect shipping address, please contact us at tresseda.help@gmail.com

Returns and Exchanges
30-Day Return Policy: You may return items purchased on this website within 30 days of delivery. All returns must be approved prior to shipping.
Orders can be canceled after they have been shipped.
A quick return is possible in the following cases: Quality issues, damage, or improper shipping.
If you are dissatisfied with an item for personal reasons, such as exchanging the wrong item, ordering the wrong item, or simply not liking the item, you will also receive a refund, but you will be responsible for return shipping costs.
Refunds: Once your return is received, refunds will be processed using your original payment method. The refund amount will be calculated taking into account the discount applied to your order. It may take 2 to 7 business days for the refund to appear in your account.

Initiate a return:

If you are eligible for a return or exchange and would like to proceed, please contact us at tresseda.help@gmail.com with the information below, and we will help you set up the necessary action.

Order number
Item(s) not eligible for return or exchange

Contact us: tresseda.help@gmail.com